Client Testimonials

At CleanSkins we always want your feedback whether good of even more importantly bad!  It is the only way we can continually grow and improve.  If you would like to give us feedback either :

  • fill out our feedback form HERE or
  • call 5562 8109 or
  • email admin@cleanskinslaserclinic.com.au

 


 An update from our hairiest lady competition winner

Were you happy with the results of our laser hair reduction treatments? well above expectations!

What was the best and/or worst thing about your treatments or experience at CleanSkins? Best it has been life changing for me, I have found it has given me confidence!  I don’t feel so embarrassed about me face. No more shaving for me! Bas, it did hurt a lot in places  but worth the pain, and the girls are really good when you are in pain.

Do you think we could improve the treatments, service or clinic atmosphere? No its perfect.  People are wonderful, caring, nice and give you every bit of advice needed.  They answer every question you have.

THANK YOU GIRLS, you have changed my life, I could never thank you enoughbefore and after


How many laser hair removal treatments have you have at CleanSkins? I think 4Were you happy with the results? well above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? Best thing The results and the wonderful staff.    Do you think we could improve the treatments, service or clinic atmosphere? No. It has all been fantastic.  Have you had hair removal treatments elsewhere with IPL or Laser?   Yes – IPL.  Where? AND what results did you get from those treatments NOT at CleanSkins?   Tasmania and Canberra.  Both treatments didn’t achieve any results and I will never go anywhere but CleanSkins.  NH 


 

What treatments have you had at CleanSkins? Laser hair reduction & waxing

Were you happy with the results of our laser hair reduction treatments? above expectations!

Do you think we could improve the treatments, service or clinic atmosphere? No, everything is great and I always tell friends and family about the clinic.

What was the best and/or worst thing about your treatments or experience at CleanSkins?   Staff are so lovely and professional. It says a lot about a treatment when I actually look forward to an eyebrow wax! I have never felt uncomfortable during any treatment and have been so impressed with the laser treatment results. The facial products I have brought have been fantastic and of great quality also.

Do you have any other comments, suggestions or feedback?   Everything at Cleanskins has been great. I rarely give feedback, however its so important to feel comfortable and satisfied with treatments such as this, I thought I would share it.      

R.M. Warrnambool


 

I have PCOS and with that I have Hirsutism (excess body hair). Very embarrassing problem, which amazingly lots of people have. I used to cover my chin with my hand, hide in my collar and every weekend I used to get out the tweezers. My sisters never had this problem, why me?!! It started off as a stray hair or two then got worse and started travelling down my neck. Doctors prescribed pills, but hmm what were the side effects of those and did I have to take a pill forever?!! My sister suggested the depilatory creams; smelly and messy. I could have waxed, embarrassing and ouch!! I tried the Emjoy and electrolysis … they hurt dreadfully, and I hate pain. I just wanted it to go away, forever. Then the lasers started coming out. Yippee! But I live 5 hours from the nearest capital city, and would Adelaide or Melbourne even have any. My nephew once said to me “ouch  Aunty ???????, your whiskers scratched me”, I was soo embarrassed!  I came across a medical grade laser by accident while I was in Adelaide. Tried it, it was o, expensive, not painful, and wow I was hair free for months J. My next time I was in Adelaide I was going to go for a second treatment, when I saw an ad in the Sunday Mail for IPL, cheaper, so I went. The hair which had grown back from my first appointment at the first clinic, stayed around. I thought, nooo I wanted NO hair! I preferred the first clinic with the medical grade laser, due to the immediate results of having no hair which lasted for months. Maybe after a few visits I might have no hair, as you usually need 5-8 appointments? I tried a local clinic which had an IPL, that hurt and no immediate results. I then started doing some research in to IPL and lasers and found that there is actually a difference. One works and the other does not. I thought about what I was going to do and I decided to spend the money travelling to Adelaide to have treatment at the first clinic in Adelaide which had the medical grade laser and where I also had the immediate results. I had booked my appointment when I thought, hmm I wonder if I can find this machine on the Internet … I did, right close by in Warrnambool, way closer than Adelaide, so I was really happy. I have been coming here to see the lovely friendly staff for just over a year now. I’m virtually hair free and loving it!! I can go out in a bikini if I want too. Can hold my head high. Feel desirable to the opposite sex. And I have been to the Gold Coast on a holiday where I went to Wet n Wild and loved every second of it. No having to worry about hair in socially wrong places or having to shave, wax or use creams. I believe the money spent in having this treatment is well worth it, the prices are higher as the machines are expensive, the bonus is that, you only need so many sessions to have ever lasting results. Best decision and investment I ever made!! Thank you CleanSkins!   Anonymous of SA


 

great advice – great staff – felt confident with the workers and treatment

Have you had hair removal treatments elsewhere with IPL or Laser? Yes – Laser

Where? AND what results did you get from those treatments NOT at CleanSkins? lower temp on machines so wasn’t as effective as going 2 CleanSkins.    Anonymous of Warrnambool


 

What was the best and/or worst thing about you treatments or experience at CleanSkins?  Best : a lot less hair after just one treatment and near to nothing left after 4 treatments Worst : the pain in certain areas but well worth it and quickly forgotten after

Great team at the clinic ,always make me feel very looked after and cared for!        Martina Bruessow of Moyne


 

My results are well above my expectations.  The best thing was that after having other treatment that didn’t work cleanskins laser hair removal really worked for me.  I found Veronica just fantastic she was friendly, very honest and given that I had to strip off she put me at ease and I didn’t feel uncomfortable at all.  I had several previous IPL at #&$^$^*%# in Geelong which didn’t work.  Anonymous of Warrnambool


 

I had 4 treatments.  My Expectations are well above expectations.  It is a great experience and don’t change anything.  KM of Moyne


 

I had 4 treatments.  My Expectations are well above expectations.

What was the best and/or worst thing about your treatments or experience at CleanSkins?  Best thing was my results. Blew me away. Am soooo pleased with my underarms bikini and legs. Only had one treatment so far with my legs.  Worst thing- can’t say there was. The uncomfortable feeling is def worth going through

Do you think we could improve the treatments, service or clinic atmosphere?  No I don’t. I’m very pleased and happy with the service and staff.  Amazing

Do you have any other comments, suggestions or feedback? Staff are amazing and very customer focused. Absolutely great service and bend over backwards to accommodate client needs. Great business.

Vicky Wolfe of Warrnambool


 

I was surprised at the low level of discomfort I experienced, but I think I may have a high pain threshold!  Never had to wait at my appointments & they were very quick.  Veronica was always professional & thorough in informing me of each procedure, discussing results & my thoughts from the previous treatments.  Always kept me informed of what was happening, and was honest and upfront – which I like.  Mia out front was friendly, professional and polite.  I was extremely happy with my results for underarms / bikini.  I was amazed at the smoothness that has been acheived: no more red bumpy skin, quick regrowth or ingrown hairs.  I have always been happy to recomend this treatment to friends to go in & see Veronica for a chat about what could be acheived for themselves.  Best money ever spent! – KR


 

What was the best thing about your treatment or experience at CleanSkins?

Thorough analysis by staff and full explenation of all pro’s and con’s.  Most appreciative of the honesty and facts about the success of laser treatment on certain hair and skin types.  Very happy.

What was the worst thing about your treatment or experience at CleanSkins?   A little painful!  – SG


 

I had previous IPL in Geelong at #$*&%#.  Basically zero results with a lot more pain!.  And the staff were nowhere near as helpful as those at CleanSkins! The staff are fantastic and make it so easy.

CleanSkins is the best, I was so excited when I heard it was opening and it has gone above and beyond expectations.  The staff will always go the extra mile to help you and with the treatments they are all so precise and they actually care, hence the fantastic results!  I have moved Melbourne, but I will continue to visit CleanSkins for my treatments!  Well done guys  Nikita Wheaton


 

How many laser hair removal treatments have you have at CleanSkins? I think about four.  Were You happy with the results? well above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? The best was how relaxed I felt and it was reinforced to me that  my hair problems were no worse than anyone else’s, because I thought things like, no one else has hairy fingers like me, I was reassured which was great.  Do you think we could improve the treatments, service or clinic atmosphere? I find everything spot on!  Have you had hair removal treatments elsewhere with IPL or Laser?  Yes – IPL.  Where? AND what results did you get from those treatments NOT at CleanSkins? In Warrnambool at  #%@&*(!@, I had a very poor result.  Do you have any other comments, suggestions or feedback? So glad you are here.  SP of Warrnambool


 

How many laser hair removal treatments have you have at CleanSkins? I have had around 7 treatments so far.  Were you happy with the results? above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? The two best things that I experienced at CleanSkins was the professionalism of the staff (especially when treating ‘private’ areas) and the quality of the lasers.  Do you think we could improve the treatments, service or clinic atmosphere? I can honestly say that CleanSkins is at the top of the ladder in terms of treatments, service and clinic atmosphere. Before I discovered CleanSkins, I had been to other hair removal clinics, and they cannot compare to CleanSkins!  Have you had hair removal treatments elsewhere with IPL or Laser?   Yes – IPL  Where? AND what results did you get from those treatments NOT at CleanSkins?   I had treatments at #*^&!@# Clinics. The results were awful. My hair would grow back in zig zags within a few weeks, and I found that the staff glanced over ‘private areas’ and were not thorough in their treatment.  KS 


 

I love CleanSkins Laser Clinic! I’ve had 3 treatments and I’m basically hair free. Yep your right it hurts. But just as much as waxing and now I have no ingrown hairs to deal with. I recommend to go and see Veronica and the girls to everyone who is thinking about it. Even my sister who lives in Echuca. Even now that the laser is all but finished. I still go there to get my eyebrows waxed and even that is devine. You get a mini facial with it!! Thanks again girls you do an amazing job Cheers Rob (AKA Robyn Ryan matradee extrodionaire at Logans). Thanks Rob, you do laugh the most under laser stress!!!!


 

Laser hair removal is the best thing I have done.  I started my treatments in Melbourne then finished them off with the same laser at CleanSkins in Warrnambool.  It hurts but it is so worth it.  I still have the odd hair their if you look really hard, but compared to what I had when I started it is amazing.  Best money ever spent on myself I just wish I had done it way before 40!   Thanks Heaps  Lucy


 

From my very first session I have been throughly impressed with the customer service, prices and results from the laser treatment.  I had had prior treatments with IPL in Geelong at **@*%*&  and had been very dissapointed with the results. The hair reduction with IPL was minimal, it was far more expensive and the area was not as thoroughly covered.  In contrast I have seen wonderful results from the laser treatment and I no longer have to waste money on waxing and shaving products.  Keep up the great work guys!  Warrnambool needed a clinic like yours and you deserve to reap the benifits from the awesome services you provide!      K.S.


 

What was the best and/or worst thing about you treatments or experience at CleanSkins?  Best thing – I CLEARLY have permanent hair loss which is so exciting!!!! I love going to my appointments at Cleanskins!

Do you have any other comments, suggestions or feedback?  No… I think the service is great, the environment clean and inviting, and the results speak for themselves….

Sarah HAY of Colac


 

Everything was explained in detail clearly enough so there couldn’t possibly be any misunderstanding on what was going to happen.   I think you run an excellent business, I feel very welcome as soon as I step I the door. I find the staff very attentive and welcoming.  LR of Warrnambool


 

The pain was the worst thing about the treatment, but in saying that, the pain did not last long at all. Each treatment was less and less painful even though the machine was dialled up higher each time. I was made to feel very comfortable during each session and believe I am getting value for money.  Anonymous of Koriot


 

I can’t believe how well the treatment has worked. I have noticed a huge reduction in unwanted hair. I don’t even have to think about checking for hairs to pluck anymore.   Anonymous of Moyne


 

I had 6 full sessions.  The best thing about the treatments: hair gone and always happy staff.  The worst thing about the treatment: I can’t get my eyebrows done.  Also I am one of the few who sweat more on the underarms now.  I have been able to fix that with the more expensive  clinical protect deodorant.  Laser hair removal is the best thing since sliced bread!!!  R.W.


 

How many laser hair removal treatments have you have at CleanSkins? 4   Were You happy with the results? above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? Best – way less hair and hardly need to shave. Less worry about annoying hair. Staff are always so friendly and helpful. Comfortable environment.  Do you think we could improve the treatments, service or clinic atmosphere? Nope! Great clinic and staff. Treatments are fantastic.  Do you have any other comments, suggestions or feedback?  Love the clinic, staff and treatments. Would and have recommended cleanskins to friends and family.     Anonymous of Warrnambool


 

How many laser hair removal treatments have you have at CleanSkins? 3  Were You happy with the results? above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? That I babble about my life so much :S (worst).  I generally don’t like having exposed parts of my body however Cleanskins are very professional and this has not been as embarrassing as I had thought it would be. (Best).  Do you think we could improve the treatments, service or clinic atmosphere?   No, the music, smells, creams and attention to care and detail have always been spot on with my visits. I don’t think I could be any happier with the results of my laser treatment!MH of Warrnambool


 

How many laser hair removal treatments have you have at CleanSkins? 4  Were You happy with the results? well above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins?   The best is that hair is not growing back !! The worst is the pain !  Do you think we could improve the treatments, service or clinic atmosphere?  No it’s perfectly fine the way it is.  Phil Harney


 

How many laser hair removal treatments have you have at CleanSkins? I think I have had 4 treatments  Were You happy with the results? above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins?   The great results was the best thing, and the worst would be the pain involved even though it doesn’t last long.  Do you think we could improve the treatments, service or clinic atmosphere?  No I found it a very comfortable environment and everyone I have dealt with was always friendly and made me feel at ease.  SD of  Warrnambool


 

How many laser hair removal treatments have you have at CleanSkins? 8  Were You happy with the results? above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins?  Veronica was very professional! The clinic is very clean and private, with cofidentiality a high priority!  Do you think we could improve the treatments, service or clinic atmosphere?  I have never had 2 wait the service is always prompt and efficient.  KB or Warrnambool


 

How many laser hair removal treatments have you have at CleanSkins? 2  Were You happy with the results? above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? vbest: it felt like it was done very professionally, it felt really safe, and i had no inflammation or side effects, it was quick worst: painful, especially the first time.  Do you think we could improve the treatments, service or clinic atmosphere?   no, everything is close to perfect!! excellent service!!  Anonymous temporarily of Warrnambool.


 

How many laser hair removal treatments have you have at CleanSkins? 5   Were You happy with the results? well above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? No bad things!! Has been the best thing i have ever done for myself  Do you think we could improve the treatments, service or clinic atmosphere?   Nope! The treatments are fantastic and the service is amazing and you make your clients feel so welcome!  Caitlin Pulham of Warrnambool.


 

How many laser hair removal treatments have you have at CleanSkins? I think 4.  Were You happy with the results? above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? Best thing was that I felt you gave very individualised service, taking the time to carefully discuss the prior treatment before commencing the next, so that the laser could be set at the highest possible setting appropriate for me. That and your competitive prices   Worst – Laser can be a little painful but no more than expected.  Do you think we could improve the treatments, service or clinic atmosphere? I was very happy with my treatments and the service, and always find the atmosphere friendly and professional.   AN


 

How many laser hair removal treatments have you have at CleanSkins? 4 treatments.  Were you happy with the results? above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? The best is the noticeable reduction in hair after each treatment.  Do you think we could improve the treatments, service or clinic atmosphere? Staff are friendly, professional and very knowledgeable about the laser treatment.  Atmosphere is nice l also have had a facial and that was lovely, calming environment.  Keep up the good work.  DC of Port Fairy



 

How many laser hair removal treatments have you have at CleanSkins? 4.  Were you happy with the results? well above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? Staff were wonderful. Amazing results. Told all my friends how successful the treatment was.  Do you think we could improve the treatments, service or clinic atmosphere? Don’t think you could improve the service or clinic anymore.  KD of Dennington


 

How many laser hair removal treatments have you have at CleanSkins? 8 or more spread over different areas.   Were you happy with the results? well above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? Very friendly staff make the experience a lot more enjoyable. Also like the advice they can give on different skin care products.  Do you think we could improve the treatments, service or clinic atmosphere? No i think it is a nice clean environment with friendly helpful staff.  Megan James


 

How many laser hair removal treatments have you have at CleanSkins? about 6-7.  Were you happy with the results? well above expectations  What was the best and/or worst thing about you treatments or experience at CleanSkins? I loved how quick and easy it was.  Girls were always lovely and times really convenient for working people, as well as being from out of town.  Do you think we could improve the treatments, service or clinic atmosphere? no – everything was fantastic.  CM


 

How many laser hair removal treatments have you have at CleanSkins? about 6.  Were you happy with the results? well above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? Worst the pain! Best the amazing results.  Do you think we could improve the treatments, service or clinic atmosphere? No it’s fantastic the way it is.  Heather Foley of Warrnambool.


 

How many laser hair removal treatments have you have at CleanSkins? 2.  Were you happy with the results? well above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? best thing is the relaxed atmosphere and friendly staff who make you feel comfortable during treatments and the already amazing results I have been having.  The worst thing about my treatment is my ankles and thighs…..ouch! no pain no gain tho :).  Do you think we could improve the treatments, service or clinic atmosphere? don’t think so. I love my visits!  TM of Warrnambool


 

How many laser hair removal treatments have you have at CleanSkins? 2 and the trial.  Were you happy with the results? well above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? Best thing is no more shaving.  my hair has almost disappeared   very surprised how quick it takes to have a treatment. its a lot quicker than if you we’re getting a wax.  The staff are always friendly and made it as less painful as possible.  Do you think we could improve the treatments, service or clinic atmosphere? No.  Didn’t have to wait at all and service was good.  Staff always explain what they are doing.  Appointment times are good also.


 

How many laser hair removal treatments have you have at CleanSkins? 5.  Were you happy with the results? my expectations were met because of the staff explaining fully prior to starting treatment of what could/ couldn’t be achieved, the variances that you could expect etc etc.  What was the best and/or worst thing about you treatments or experience at CleanSkins? Worst thing – it did hurt a little more than expected, but the short time of pain is worth the results.  Best thing – the complete honesty of the staff of what is achievable (ie, doesn’t work on blonde hair etc). I bet a lot of clinics are not as honest.  Do you think we could improve the treatments, service or clinic atmosphere? No, its perfect as it is.  LR 


 

How many laser hair removal treatments have you have at CleanSkins? 6.   Were you happy with the results? above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? The great results after only 6 treatments.  Do you think we could improve the treatments, service or clinic atmosphere? No, very comfortable with both treatments and service.  Have you had hair removal treatments elsewhere with IPL or Laser?   Yes – IPL.  Where? AND what results did you get from those treatments NOT at CleanSkins?   At  #$&*$$#^%&^.  The facial hair returned.  Do you have any other comments, suggestions or feedback?  Very happy satisfied customer.  Anonymous of Warrnambool


 

How many laser hair removal treatments have you have at CleanSkins? 2.  Were you happy with the results? above expectations.  What was the best and/or worst thing about you treatments or experience at CleanSkins? My hair growth has reduced notoriously, it’s painful but it’s worth it.  Do you think we could improve the treatments, service or clinic atmosphere? You have a very professional team that knows about hair removal.  Have you had hair removal treatments elsewhere with IPL or Laser?   Yes – IPL.  Where? AND what results did you get from those treatments NOT at CleanSkins?   In London, hair grew back 100%


 

What CleanSkins clients are saying about other services & products we provide:


 

Best eyebrow wax ever thanks CleanSkins    D. Clark

Best facial I have ever had, it was amazing!  Thankyou so much CleanSkins.    J. Bartlett

Thank you Mia for my beautiful Jane Iredale makeover.  The colours are perfect for my skin.  It feels as though I am not wearing any make-up at all.   Good luck with the baby.   C. RORY

I would just like to thank Mia again for helping me out today with my makeup.  I love it and I realy appreciated her time, knowledge and patience to find the right colour.  Anon